Pricing

Start with a sandbox, scale when the workflow is proven.

Illumni pricing is matched to support volume, knowledge footprint, AI usage, and operational controls. Pilot teams can validate the product before committing to production usage.

Sandbox

Pilot

For teams validating grounded AI support before production launch.

Hosted widget and console
Knowledge ingestion
Realtime inbox
Eval gates

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Growth

Custom

For support teams moving high-volume workflows into Illumni.

Team permissions
Reporting exports
Budget controls
Priority onboarding

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Enterprise

Custom

For regulated teams with stricter security, audit, and integration needs.

Custom retention
Advanced audit
Security reviews
Dedicated support

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